Vendors
We value our partnership with our Vendors and are committed to providing service at a high level by fulfilling requests and inquiries in an expedient and professional manner. We appreciate your contribution to our business and look forward to developing a relationship with your company.
Frequently Asked Questions
How do I submit invoices?
Cresent Energy requires all vendors to submit their invoices electronically using OpenInvoice™. To ensure that you are properly set up for payment, we suggest establishing an account with them immediately if you are not currently enrolled.
When can I expect my invoices to be paid?
Approved invoices will be paid in accordance with the vendor’s payment terms. ACH payments can expect to deposit 1-24 hours from the bank releasing the funds and checks will mail standard shipping via USPS.
How can I set up ACH / direct deposit?
To be set up for ACH, a vendor must submit a New Business Associate Form, a W-9 dated for the current year and a voided check or Bank Verification Letter to Crescent Energy’s Accounts Payable Department via e-mail or mail.
How do I obtain remittance advice?
Check disbursements generate with remittance details attached. ACH details will mail via USPS and arrive within the carrier’s standard window.
If you wish to receive remittance electronically, please request this information from Crecent Energy’s Accounts Payable Department by emailing ops-ap@crescentenergyco.com.
How do I change my ACH information or address?
If there has been a change to your bank account information, please request, complete, and submit a New Business Associate Form to avoid disruption in payment. Requests should be sent to ops-ap@crescentenergyco.com.
If there has been a change in your mailing address, please request, complete and submit an Address Change Request Form to avoid disruption in payment. Requests should be sent to ops-ap@crescentenergyco.com.
Contact Us
Email: vendorrelations@crescentenergyco.com
Phone: +1 (469) 661-2245
