Vendors
We value our partnership with our Vendors and are committed to providing service at a high level by fulfilling requests and inquiries in an expedient and professional manner. We appreciate your contribution to our business and look forward to developing a relationship with your company.
Frequently Asked Questions
How do I submit invoices?
Cresent Energy requires all vendors to submit their invoices electronically using OpenInvoice™. To ensure that you are properly set up for payment, we suggest establishing an account with them immediately if you are not currently enrolled.
When can I expect my invoices to be paid?
Approved invoices will be paid in accordance with the vendor’s payment terms. ACH payments can expect to deposit 1-24 hours from the bank releasing the funds and checks will mail standard shipping via USPS.
How can I set up ACH / direct deposit?
To be set up for ACH, a vendor must submit a New Business Associate Form, a W-9 dated for the current year and a voided check or Bank Verification Letter to Crescent Energy’s Accounts Payable Department via e-mail or mail.
How do I obtain remittance advice?
Check disbursements generate with remittance details attached. ACH details will mail via USPS and arrive within the carrier’s standard window.
If you wish to receive remittance electronically, please request this information from Crecent Energy’s Accounts Payable Department by emailing ops-ap@crescentenergyco.com.
How do I change my ACH information or address?
If there has been a change to your bank account information, please request, complete, and submit a New Business Associate Form to avoid disruption in payment. Requests should be sent to ops-ap@crescentenergyco.com.
If there has been a change in your mailing address, please request, complete and submit an Address Change Request Form to avoid disruption in payment. Requests should be sent to ops-ap@crescentenergyco.com.
How do I complete contractor site orientation?
We are pleased to announce that Crescent Energy’s Contractor Safety Orientation: Site Expectations and Awareness course is now live and available through the Veriforce eLearning platform. If you are unable to access via Veriforce, please download a copy of the orientation here.
All contractor personnel performing work on behalf of Crescent Energy are required to complete the applicable site orientation course and corresponding acknowledgment form prior to arriving at any Crescent Energy location. This requirement may be fulfilled either through the Veriforce eLearning system or by attending an in-person or group training session coordinated by your company’s HSE Representative.
Proof of course completion is mandatory and must be provided before access will be granted to any Crescent Energy site. Upon completion of an approved Crescent Energy Orientation Course, individuals will be prompted to complete the KPA Completion Acknowledgment Form, which is located at the end of the course. Submission of this form is required to verify successful course completion.
Contact Us
Email: vendorrelations@crescentenergyco.com
Phone: +1 (469) 661-2245
